Attendee Resources & FAQ 

Download the Program Book and start planning your itinerary! 

The question on everyone’s mind is: How do I enter the virtual conference?

Registered before start of conference: You will receive an email within 24 hours with the subject line "22nd ILA Annual Global Conference | Your Conference Access". Please click the personalized link which will automatically log you into the conference platform. Please always access the platform using this link. The link is unique to your conference registration.  

Registered after the start of the conference: You will receive an email within 1 hour if you registered during conference hours (7am - 10pm EST). Please allow for additional time if you registered outside of the standard conference hours. Search for the email with the subject line "22nd ILA Annual Global Conference | Your Conference Access". Please click the personalized link which will automatically log you into the conference platform. Please always access the platform using this link. The link is unique to your conference registration.
If you don’t receive the link, check your spam & clutter folders. Still not there? Email with the subject: Need Access Link to ILA Global 2020.

We're looking forward to seeing you for our live online, virtual conference! As you get ready for the conference, we’ve created this special landing page to help you learn how to navigate your way around the virtual conference experience and our EventsAir OnAir platform. The doors to the conference platform will open Monday 2 November! 

+ How does this virtual event work & what technology do I need?

Leading at the Edge commences at 9am New York | 2pm London on Thursday, 5 November 2020 | 3am Auckland on Friday, 6 November.

However, no later than Monday, 2 November, you’ll receive access to the online event platform to customize your profile and start building your schedule – see below.

You will access all sessions, activities and networking through the online portal, and you can begin scheduling your meetings for Leading at the Edge as soon as you access the platform.

All you need to join is a computer or laptop, internet access, and an up-to-date Chrome web browser. Please note that while the platform can be accessed via a tablet or smartphone, as well as a variety of web browsers, it is not recommended.  Chrome is the only browser that is supported and we recommend downloading the latest version of Chrome prior to attending. You should also download the most recent version of Zoom to ensure that breakout rooms work correctly for you.  

The platform will remain open until 31 December, enabling you to log in at any time to watch those sessions you couldn’t attend live and access resources, as well as retrieve any chats, messages, and contact information you collected during the event.

ILA conference is being held virtually and contains video streaming and video interactions between participants.  Here are some points for consideration:
  • If you are on a satellite or mobile connection you might be impacted by latency
  • If you are using a phone or tablet, please ensure it can still receive updates from Apple/Google.  Old devices that no longer receive updates, may experience issues connecting to the OnAIR portal
  • Computers should be up to date with updates and be using newest browsers (Chrome is preferred)
  • Ensure you are not using VPN / Remote desktop software
  • If you are behind your company’s firewall or using company equipment with restrictions please contact your IT and check:

We recommend these checks are performed ahead of the conference to ensure you are able to get the most out of the event.

+ How do I get on to and use the Virtual Platform? 

Step One – Confirm audio & video capabilities
  1. No later than Monday, 02 November you will receive a message from EventsAIR on behalf of ILA Global 2020 ( providing you with instructions on how to gain access to ILA’s 22nd Annual Global Conference. When you log-in, you may be asked to confirm your audio and video capabilities.
  2. You also may have to set your browser to accept OnAir, our virtual conference platform.


Step Two – Check-in and update your profile
  1. Like a normal conference, you have to check-in but you only have to do this once.
  2. On the Event Check-in screen, you can edit your personal details, upload a profile picture and confirm your time zone.
  3. You’ll also be able to choose what data you’d like to share with other delegates as part of Meeting Hub, OnAir’s on-line networking platform (see below).
  4. When you’ve completed the check-in formalities, close that page and you’ll find yourself on the virtual conference platform with the Timeline or Program Schedule for each day of the conference.


Step Three – Peruse the conference program, choose the sessions you want to attend and build your customized schedule
  1. The Timeline shows the different sessions and functions available to you as a registered delegate.
  2. More details are available when you click on that session and, if you want to include that session in your own customised conference schedule, then click on the star next to the name.
  3. In fact, by clicking on the star that appears beside any program element, you automatically include that session or function in your customised schedule. By clicking on the favourites filter your customised schedule will appear on your timeline.
  4. The countdown time on the top right of the screen displays how much time you have before the next session begins.



+ What is the Meeting Hub?

We love in-person conferences particularly for the new connections we make, often with attendees from other parts of the world. These connections are often serendipitous, conversations we strike up while waiting in a buffet line or with the attendee who randomly chooses the seat next to us in the plenary session.

The Meeting Hub on OnAir takes the coincidence out of networking and allows us to easily and purposefully connect with attendees we specifically want to chat with and meet. Here’s how it works:

Meeting Hub lists all conference attendees and allows you to use specific filters (name, country, thematic interests etc) to search attendee profiles and then request to connect with these attendees.

On screen you’ll see all attendees as well as your list of pending requests and confirmed connections.

Once connected with another attendee, you can live chat, call, message or set up a meeting with that person. You can also make notes during the meeting and export them along with your session notes and handouts at the end of the conference.

+ What if something doesn’t work on the platform?

Our entire conference is supported by technicians who can immediately come to our aid should something go awry.

Simply click on the Live Support icon and share your technical problem or challenge in the submission box

+ How do I visit the Virtual Exhibition?

Exhibitors add immense value to our conference experience and, for many of us, are a key aspect of the success of the conference.

Virtual Exhibition booths will be live at various times each day (visit the booth you are interested in to see their schedule). You can also the exhibition on demand simply by clicking on the Virtual Exhibition icon on the right-hand side of your screen.

In the Virtual Exhibition you can view exhibitor profiles, download brochures, watch videos, schedule virtual meetings with booth personnel, and during specific open hours queue up to speak with someone live.

You’ll also be able to leave your contact details and have a follow-up meeting after the conference.

+ How does the Virtual Poster Presentation work?

Poster presentations from the Emerging Scholars Research Consortium and the conference Poster Sessions will be available each day on-demand and are a great way to catch up with the latest research and thinking around leadership.

The Conference Timeline in OnAIR provides you with the details on what posters will be hosted live at what times.

At the appropriate times, you can view the available poster sessions simply by clicking on the VIEW button. You can preview and visit with different poster presenters, watching their presentations and asking any questions you may have.

+ Is it true that I can win a free registration to next year’s event?

Yes! At the top right-hand side of your screen you’ll notice a small icon displaying numbers. Click on this and you’ll be taken to our gamification panel.

Gamification is a fun way to encourage participation across the full spectrum of our conference experience including everything from session attendance, networking, poster sessions, and the virtual exhibition.

On the gamification panel, you’ll find 3 tabs
  1. A leader board showing the points totals for all competing attendees.
  2. A Goals tab listing all the ways you can earn points
  3. A Prizes tab detailed what you can win

We’ll be offering a number of different prizes each day including free conference registrations to Geneva, ILA books and special ILA merchandise like our popular puzzle globes!

Thank You for Sponsoring!

Builder Sponsors

Antioch University – Graduate School of Leadership and Change 

Aperian Global 

Indiana Tech, Ph.D. in Global Leadership

Friend Sponsors

Emerald Group Publishing

Alliant International University

Book Launchers

College of Education at Seattle University

Ivey Publishing

Contact Bridget Chisholm at or +1.202.470.4818 x103 to discuss your sponsorship, advertisement, or hosted reception today.

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